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Frequently Asked Questions FAQ

  • Why can I only buy 3, 6 or 10+ individual bars?

    When buying single bars, we let you choose a package between 3, 6 and 10 and more simply for logistical reasons. In order to guarantee you an efficient and affordable delivery, we have optimized our packages for these options.

  • Why do I receive the invoice from Swissbilling and not from Choba Choba?

    Swissbilling is our partner for payments with invoice and authorized to issue and send you the invoices on our behalf. For any questions related to your invoice, please contact us at finance@chobachoba.com.

  • I forgot the password of my account. What do I do?

    You can always reset your password and receive a new one by clicking on “Forgot my password” on the log in page to your account.

  • What payment options do you offer?

    We accept credit cards like Visa and Mastercard, for additional payment options available in Switzerland you can see our different payment methods here.

  • Where can I see the history of my orders, change my password or delivery address?

    You can see your previous orders, change your password, delivery address or payment information and customize your subscription in your personal account in our online shop.

  • Do you have a special offer for bigger orders / corporate clients?

    Yes, we do. You can find this special offer and send us a request here.


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